BETTER TRAINING - A Better Self Awareness & People Skills Training Program
We provide training across an extensive array of topics that are designed to improve your interactions with, and management of,
your employees, colleagues or own workplace persona. Our most popular training programs are listed below:
your employees, colleagues or own workplace persona. Our most popular training programs are listed below:
Understanding People - temperament, personality & character
This presents an interesting paradigm using memorable objects to assist staff in understanding both their own and their clients’ personality traits, needs and vulnerabilities. It provides practical tools for dealing with a variety of typical workplace situations. Healthy Self Care Practices - adrenaline, stress & depression
Based on the latest work of Dr Arch Hart and others, this is an informative session emphasising the importance of personal wellbeing in delivery of high standard service. Vital information in understanding adrenaline and the link with technology, sleep, stress and lifestyle help participants see how this impacts business and personal relationships. Speed of Trust - the fundamental character trait
The level of trust determines the speed in which we make decisions, win sales, build relationships or become productive. Low trust is arguably the most costly factor in any business. Stephen Covey Jnr, talks of ”trust accounts” that we build in every relationship and team. Our actions become taxes or credits in these accounts. This seminar provides practical tools in a memorable format for developing skills and habits that will build higher trust, and improve your organisational culture. Understanding People and Management - cognitive behaviour theory (CBT)
CBT is based on the interaction of actions, emotions and beliefs. These impact greatly on performance and wellbeing. Understanding how beliefs are formed, and how feelings and actions impact on each other will give participants insight and practical guidance on how to improve interactions with others. |
Healthy Boundaries - what's mine and what's not
Based on the work of Dr’s Townsend and Cloud and others, this session helps staff identify and exercise clear boundaries. Boundaries define an individual’s responsibilities. Participants learn how to communicate boundaries in a way that brings about effective application. The practical skills and tools provided help staff understand how to manage time and resources more efficiently and with integrity. Conflict Styles and Negotiation - how our brain works
Based on the latest research of Dr Augsburger and others, this session explains how the thinking brain (Neo Cortex) and the feeling brain (Amygdala) work together. Understanding this research has applications on how we interact in emotive or high pressure settings. Participants will learn how to maximise a negotiated outcome that meets the needs of all parties in the best way possible. Bullying, Harassment and Discrimination - a fresh policy approach
Every workplace has an obligation under law to implement strategies to ensure any form of bullying harassment or discrimination is effectively addressed. This seminar is an interactive initiative that engages staff with an enjoyable approach. It outlines in detail the relevant laws, obligations as well as practical applications of what is acceptable and unacceptable behaviour. The seminar then introduces a fresh organisational policy that meets the legislation as well as being more effective than more traditional approaches in this area. More details on these and other topics can be found here.
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